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Privacy Policy

1. Introduction

Damen Psychiatry (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, complete our contact form, or communicate with us via email, phone, or text.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide you with quality psychiatric care and respond to your inquiries. This may include:

  • Personal Information: Name, email address, phone number, or other details you voluntarily provide through our contact form or communication channels.

  • Appointment Information: Information shared during scheduling or telepsychiatry setup.

  • Technical Data: Basic, non-identifying information such as browser type, device, and pages visited, collected automatically for website analytics and performance.

We do not use cookies for advertising or tracking beyond essential site functionality and analytics.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your messages or appointment requests.

  • Provide telepsychiatry services and related support.

  • Communicate regarding scheduling, payment, and treatment updates.

  • Maintain security, compliance, and record-keeping as required by law.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Protection & Confidentiality

All information you share is handled with the same level of confidentiality as in-person psychiatric care.

Electronic communications are transmitted over secure, encrypted connections where possible, and medical information is stored in compliance with applicable privacy laws, including HIPAA.

However, please note that standard email or text messaging may not be fully secure. We recommend limiting sensitive clinical details when contacting us electronically.

5. Out-of-Network Billing

If you request an out-of-network reimbursement form (“superbill”), only the minimum necessary information will be shared to help you file with your insurance provider.

We do not directly share your information with any insurer unless you explicitly authorize it.

6. Third-Party Services

Our website may use secure third-party platforms for hosting, analytics, or telepsychiatry sessions.

Each third-party vendor adheres to its own privacy and security policies consistent with applicable regulations.

7. Your Rights

You have the right to:

  • Request access to or correction of your personal information.

  • Request deletion of non-medical data we hold, where legally permissible.

  • Withdraw consent to non-essential communications at any time.

To exercise these rights, please email dr@damenpsych.com.

8. Data Retention

We retain medical and administrative records for the period required by law or professional standards.

Non-medical inquiries (such as contact form submissions) are retained only as long as necessary to respond to your request.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date indicated above.

10. Contact

For privacy or data inquiries, please contact:

Damen Psychiatry

Email: dr@damenpsych.com

Phone: 415-376-5011